We process all orders on business days, which are Monday to Friday, between 9am-5pm. 

When your order is ready for dispatch you will receive an email with the tracking information.

Please allow 1 business day to dispatch your order however, there can be unexpected delays, especially in peak periods or after sales so your patience and understanding is appreciated.

Australia

For orders $60+ being shipped anywhere in Australia we offer FREE standard shipping. For any orders under $60 there is a flat rate of $10 per parcel.

New Zealand

There is a flat rate of $25 for all New Zealand deliveries.

We ship to Australia and New Zealand.  For any other locations please contact our customer service team on hello@encorebeauty.com.au. 

Australia Post Metro: 1-3 business days estimate only
Australia Post Rural: 2-3 business days estimate only
New Zealand: 3-5 business days estimate only

Please note that these time frames are an estimate provided by a postal company, there may be delays due to weather, or delays within the postal company itself that we may be unaware of. Customs may also add a day or so while your parcel is waiting to be cleared. Please check on your tracking details for up to date information on your parcel.